Product Introduction And Consultation: Introduce customers to product features, performance, and uses, and answer any questions customers may have.
Quotation And Contract Signing: Provide product quotations based on customer requirements, negotiate contract terms, and sign contracts.
Sample Provision: Provide product samples for customers to reference and confirm.
Technical Support: Provide customers with product technical parameters, specifications, installation and usage instructions, and other technical support.
IN-SALES SERVICES
Order
Tracking
Track order progress and inform customers of order status in a timely manner.
Delivery
Arrangements
Coordinate product delivery time and method to ensure on-time delivery.
After-sales Service
Commitment
Commit to providing after-sales service to customers to address any issues they may encounter during product use.
Customer Relationship Maintenance
Maintain communication with customers to establish a good cooperative relationship.
AFTER-SALES SERVICES
1
Installation And Commissioning
Assist customers with product installation and commissioning.
2
After-sales Maintenance
Provide product maintenance services to resolve product faults and issues.
3
After-sales Training
Provide product usage training to customers to improve their efficiency in using the product.
4
Complaint Handling
Handle customer complaints and promptly resolve issues to ensure customer satisfaction.
We can offer free 3D modelling for each project. Just send us the picture with the measurements of the project, we will do the rest and help you make a deal with your clients. Welcome to contact us for any inquiry!
