Please Choose Your Language

FAQ Category

FAQ

  • Q What options do I have for controlling my system?

    A
    Currently ,there are three options available to choose from:
    -App start control
    -Motorized Remote control
    -Manual operation
  • Q Is this pergola easy to assemble?

    A We have the assembly manual instruction specially made according to your project site,also there is a video clip to show you how to install it step by step.It’s a DIY product designed to be easily assembled.
  • Q Can I customize my pergola with optional accessories?

    A
    Certainly!We can offer a variety of optional accessories to customize your own pergola,Such as LED/RGB lights,Rain sensors,Side zip screen,Glass doors,Ceiling fans,Slatted fence,Heater Etc.If you have any further ideas we encourage you to share them with us.
  • Q What colors are available for the Zigma pergola?

    A
    - Zigma features four color options as standard- White(RAL9016),Black (RAL9005) , Grey(RAL7016) and Brown(RAL8040).
    - And we can accept customer-made colors including wooden color if the order qty is more than 110 sqf with extra charges.
    - That complement almost any architecture.For those unique design requests,we will provide a variety colors for you to choose from.
  • Q What is the longest span of your louvre?

    A The pergola Z188 has the aerofoil blade in 202mm wide .Its maximum spanning capacity is 4.5m without sagging.
  • Q How will it hold up in my climate?

    A Our system has been specially engineered to withstand Hurricane-force 180~220KM/H winds,Heavy snow loads 60~80m,It’s durable and can outcompete most of the competitors on in the market today.
  • Q How you help with design?

    A Sure!Our in-house design team can help creating a 3D modeling of your dream pergola,allowing you to see it before you buy it.Zigma creates the perfect solution for you.
  • Q How to make the order?

    A Kindly send use the sizes of the area and the pictures of the construction site if you can,We will then make the design and proposal accordingly.After you confirm the design and the quote,the order will be taken care by us ,from production to shipping,even door-to-door delivery we can handle,if needed.
  • Q Can you offer a free sample?

    A We provide sample but not free. Once ordered we will deduct the sample fees from your first order.
  • Q What’s your minimum order quantity?

    A Our MOQ is 1pc. For some models, the MOQ is a 20’ container.
  • Q What’s your payment term?

    A 50% payment as deposit and balance payment before delivery from our factory.
  • Q How about the packing?

    A
    Corrugated carton with protection film between components.
  • Q Warranty term

    A
    Structure: 5 years
    Motors: 2 years
    Led lights: 1 year
    Electronic parts: 2 years
    Fabric: 2 years
    Other parts and components: 2 years
     
    The warranty of the goods begins on the day when the goods are delivered.
    The warranty is limited to the repair or replacement of parts provided by Zigma that have been affected by flaws and/or defects and/or do not comply with the recommended quality.
    The customer is not entitled to claim other compensation or damages from Zigma, such as installation costs, travel expenses and salaries. Installation and maintenance of the products must always be carried out in accordance with the operating instructions (installation instructions and operating instructions).
    Qualified and authorized personnel must be used to carry out all electrical connections, earthing and other interventions in the electrical system. All unauthorized procedures will void the warranty and Zigma will be released from all possible liability.
    Warranty cannot be claimed in case of improper use and/or inadequate maintenance. Improper use can be understood as any abuse, dangerous conduct or improper or compulsive use and improper repair or modification. Zigma's warranty does not apply in the event of damage caused by adverse environmental.
We can offer free 3D modelling for each project. Just send us the picture with the measurements of the project, we will do the rest and help you make a deal with your clients. Welcome to contact us for any inquiry!
CONTACT US

PRODUCT CATEGORY

QUICK LINKS

CONTACT US

 E-mail: sales@zigmashades.com
 Tel: +86-188-2665-5203
 WhatsApp: +8618826655203
 Address: Room 301 , Building A, Mytop Industrial zone ,No.2 Nanhe Road,Beijiao Town,Shunde District,Foshan City,Guangdong Province ,China
Copyright © 2026 Foshan Zigma Sunshade Technology Co., Ltd.  All Rights Reserved I Sitemap I Privacy Policy